Privacy & Policy
We are committed to protecting your personal information. This policy outlines how we collect, use, store, and safeguard the data you provide when using our services. Your privacy is important to us, and we ensure transparency and security in handling your information in compliance with relevant data protection laws.
1. Information We Collect
- Contact information: Name, phone number, email address, company name, and physical address.
- Shipping information: Details about shipments including recipient information, delivery addresses, and product descriptions, and customs information.
- Payment information: Billing addresses and payment method details (we do not store full credit card information).
- Website usage data: IP addresses, browser type, pages visited, and usage patterns via cookies and analytics tools.
2. How We Use Your Information
- Process and deliver shipments.
- Provide customer support and respond to inquiries.
- Comply with legal and contractual obligations.
- Improve services and internal operations (e.g., tracking updates, invoicing).
- Improve our services and website functionality.
3. Sharing Your Information
- We do not sell your personal information. We may share your data with:
- Logistics partners (carriers, customs agents, warehouses) to fulfill services.
- Service providers (e.g., IT, marketing), accounting/bookkeeping, confidentiality agreements.
- Regulatory or government authorities when legally required.
4. Data Security
We implement appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, or loss.